Resources for frontline workers
Leaflets and promotional materials
How to order
If you work with people living in a cold home or in fuel poverty, you can order printed copies of our promotional materials.
We aim to process orders within 5 working days.
Email: fuelpoverty@hastings.gov.uk including:
- Order code / number you need
- Your contact details (full name and organisation)
- Your delivery address
Leaflets and resources
Keep warm and well booklet - order code FP1
This short booklet covers top tips for keeping warm and well.
Staff and carer's guide - order code FP2
Guidance for frontline workers, volunteers and carers on keeping people warm in their homes.
Warm home check service poster - order code FP3
A3 poster to raise awareness of the Warm Home Check Service.
Keep warm, keep well thermometer postcard - order code FP4
A handy postcard which reminds households to maintain a minimum temperature of 18 degrees.
Easy Read leaflet - order code FP5
An Easy Read leaflet outlining the support available from the Warm Home Check service.
Training and events
We hold regular fuel poverty and health learning opportunities for frontline workers and volunteers in East Sussex.
The following free training can support you in your role, helping households cope with high energy bills and cold weather:
- Bespoke fuel poverty training or information sessions: These are tailored to suit your needs and available time. To find out more, email fuelpoverty@hastings.gov.uk
- Winter readiness training: offered by Citizens Advice 1066 and the East Sussex Fuel Poverty Coordinator. Book your place on the Citizens Advice website.
- Helping people living in cold homes: This NHS England e-learning module helps health and social care professionals to support people whose health is affected by living in a cold home. To find out more, visit Cold homes | elearning for healthcare